REFUND POLICY
CANCELLATION
If you wish to cancel your order, please call us at 9500120911 or send us an email at info@khwaahish.com to process the cancellation.
RETURNS
We want you to experience total satisfaction with your purchase. Do not accept the package if it has been tampered. If you are not 100% satisfied with your purchase, you may return the product within 10 days for a full refund or an exchange. Please call us at 9500120911 or send us an email at info@khwaahish.com to process the return. The 10 day return for a full refund is applicable only on orders placed on our website www.khwaahish.com
If you wish to return a product for a full refund, kindly follow the procedures shared by our team once you raise a return request and ensure that the product(s) is in the same condition as during the delivery. The jewellery should be accompanied by the original product certificate, the original invoice, and all appropriate packaging material.
EXCHANGE & BUYBACK
Want to keep upgrading your jewellery by treating yourself with the latest designs from Khwaahish Diamonds? We’ve got you covered. We provide a lifetime exchange & buyback on all products purchased from us. For more details call us at 9500120911 or send us an email at info@khwaahish.com
Note:
We follow strict security features, all products returned by clients are unpacked under dedicated video surveillance. To protect both, the client & Khwaahish Diamonds from all possible malpractices & grievances, these videos will be shared with the clients, in cases of any discrepancy.